Frequently Asked Questions

Sure, it is! After following their tight standards, we are pleased to present the Appesteem certificate.

Major antivirus programs including AVG, McAfee, Microsoft Defender, and others have us on their whitelist.

• Get the finest VPN to access any website from any location on any device.
• Because PaladinVPN is free for you, you save at least $100 annually.
• You aid large businesses in battling online fraud.
• You assist internet shoppers like yourself in finding the best deals
• You assist academic institutions and researchers in locating reliable data

Ledger Media Ltd. is the owner of Paladin VPN. Visit the Paladin Data website for additional details.

Owner of Paladin Data is Ledger Media Ltd, a reputable, licensed private equity fund with headquarters in 0 Stefan Karadzha str. Sredets Distr., FI. 3-4 Sofia, 1000 Bulgaria.

Paladin Data gathers the same online data that a typical user would view when accessing a website in anonymous mode (i.e., without logging in). For Instance

• The average rating a product receives on an online store
• The cost of a flight from London to New York as displayed on an airline's website
• The copy of a social network advertisement
• Results for a certain search (such as "greatest pizza in town")

Paladin Data (Parent firm of paladinvpn) is making payments. Web Data that is accessible to the general public is gathered by paladin data (e.g., Product prices, Flight Information, online adds). Several well-known businesses, large banks, colleges, social media platforms, e-commerce websites and other organizations are clients of Paladin Data. Your internet connection is used occasionally, not all the time.

Companies need publicly accessible data for thorough research and financial analysis (such as product prices). However, individuals risk receiving false information if they visit the internet using their own IP address. By installing Paladin VPN, you give Paladin Data permission to access this public online data via your IP address, ensuring complete and accurate data. Here are some instances where Paladin Data assists businesses:

• Are websites offering fake versions of my product, to preserve their brand?
• Are advertisers running advertising for products they don’t allow, like guns, in order to protect their users?
• What are the true prices, in order to provide the best pricing?

This publicly accessible web data is gathered by Paladin Data, assisting businesses in growing their databases and enhancing their goods, services and costs.

Yes! From the app's settings menu, you may manage time limits, resource usage limits, and more. To decide when to utilize the device:

• Open Paladin VPN app
• Click the menu
• Choose ‘Data usage rules’
• Then choose ‘Scheduling’

No. Because it is completely free and protects your privacy, Paladin VPN was built from the ground up to be as good as the best premium VPNs available. We advise signing up for a different VPN service if you would prefer a conventionally priced VPN.

Paladin VPN makes use of your options in several ways.

1. When your gadget is utilized can be managed.
2. Right clicking the Paladin VPN icon in the Windows System Tray will let you leave the VPN.
3. Right-click the Paladin Data task icon in the Windows System Tray to end it. Note: The free usage of Paladin VPN is made possible by this background service. When it is turned off, you cannot utilize Paladin VPN.
4. Simply uninstall Paladin VPN to fully withdraw your consent.

No. The extensions for several browsers (Chrome, Microsoft Edge, Firefox, and Opera) are optional tools that make it simple to change your location from the browser. It functions somewhat as the desktop app's "remote control."

Only the desktop application will work with Paladin VPN.

No, you also need to have the desktop version of the Paladin VPN installed on your computer. The app must build a private, encrypted VPN tunnel. The extension is merely a "remote control" that enables desktop app configuration from your browser.

Paladin VPN now functions on Windows. Versions for Mac and mobile devices are forthcoming.

No, you can only use the Internet connection while the gadget is idle and not performing other duties. Paladin VPN takes great care to protect device resources and makes sure that traffic is only sent using the resources that are currently available on the device, without materially affecting the device's functionality.

Depending on your Internet connection speed, where you live, and other variables, Paladin Data generally only downloads traffic sufficient for a few daily minutes of Netflix or YouTube viewing. Whatever the case, keep in mind that any data access will only occur when the computer is not fully loaded, so nothing will ever be slowed down

No, not besides the Paladin VPN program itself that you set up (about 170 MB).

Very Little. Furthermore, even that only occurs while your PC is not loaded. In actuality, you won't ever feel it moving. Your apps won't ever slow down or reach 100% CPU usage!

Yes! The websites that were visited specifically can be seen. Many of them are well-known and often used websites for online shopping, travel, search, etc.

If you like, you can ban particular websites. To find out which websites are visited and/or block to access them:

• Open Paladin VPN app, then select the menu
• Choose "Data usage rules"
• then choose "Sites"

Paladin Data can show you the kinds of businesses that would be interested in it even while it cannot specify the exact type of data (e.g. Bank, University). In the options section of the app, you can prevent some forms of web data collecting. Because this is how your VPN is paid for, make note that you must permit at least 3 types.

To find out what kind of web data can be blocked or collected:

• Open Paladin VPN app
• Click the menu
• Choose ‘Data usage rules’
• Then choose ‘Use cases’

Software for Paladin VPN is secure and completely free to download and use. The company Paladin Data, a pioneer in the data and proxy sector that was founded in 2014, owns Paladin VPN.

We take great effort to ensure that Paladin VPN is secure; the code is inspected by outside auditors every three months and tested daily on several anti-virus platforms to ensure there are no false-positive detections.

This is a report of a false positive. The file it's catching is a component of the Paladin VPN smart cache (mark it as safe; leave it alone). In order to prevent these false positives from upsetting our consumers, we are working with the leading antivirus manufacturers to get Paladin VPN totally whitelisted. You can also inform our support staff about it.

We take great effort to ensure that Paladin VPN is secure; the code is inspected by outside auditors every three months and tested daily on several anti-virus platforms to ensure there are no false-positive detections.

Protect PC mode IKEv2:AES256/SHA1/MODP2048

For personal use only; not for business. For a risk-free trial, check out Paladin Data if you're seeking for a reliable business proxy solution.

Following are the benefits of your Paladin Data subscription:

• Automation: A developer API enables you to use software to direct the routing of your HTTP/S requests.
• Permit numerous concurrent sessions
• high bandwidth, large request volume, and several IPs
• improved IP resolution
• access to more than 70 million IP addresses worldwide
• Options for geo-targeting by nation, city, ASN, and carrier
• Changing IP Engineering technical support more quickly

1. Log in or register at EarnApp
2. Visit Paladin VPN Referral Page
3. Take note of your referral code in the box under "Invite Friends" on the right.
4. Monitor your income on the dashboard.
5. Monitor your income on the dashboard.

Kaspersky recognizes the proxy technique that Paladin VPN typically employs to gather online data. According to Kaspersky, this is not a virus and does not present a threat. "It does not pose any harm if a user has installed such an application on his or her computer or if it was installed by a system administrator." Learn more on the Kaspersky website.

Because Paladin VPN is a managed and supervised network, like other commercial networks, any unlawful behavior, like CP, will be reported to the authorities along with the user's actual IP. Because their identities are in the hands of that business entity, criminals normally won't use a commercial service.

The browser extension uses the perr.paladin.com permission to collect install and user-experience statistics, such as button click, or country selected.

We make use of this anonymous data to enhance the usability of the extension and the services offered.

After six days, we erase those statistics.

We are limiting BitTorrent traffic because using BitTorrent on our network is not permitted.

Users of Paladin VPN are not permitted to break copyright laws. this is clearly stated to our users in our end user license agreement (EULA)

We value any assistance in ensuring the security of our users.

We'll offer a starting prize of $100 for a valid report of an undiscovered vulnerability. We have the right to offer a greater payout for serious and high-impact security flaws.

We enjoy hearing your opinions and suggestions. Send an email to our customer service department.

Try the following procedures to resolve VPN issue 31 ("Something went wrong"):

1. Open Device Manager
2. Find Network Adapters
3. Uninstall WAN Miniport drivers (IKEv2, L2TP, IP, IPv6, etc)
4. Click Scan for hardware changes icon
5. The adapters you uninstalled will be installed again

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Try the following procedures to resolve VPN issue 87 ("Something went wrong"):

1. Open Device Manager
2. Find Network Adapters
3. Uninstall WAN Miniport drivers (IKEv2, L2TP, IP, IPv6, etc)
4. Click Scan for hardware changes icon
5. The adapters you uninstalled will be installed again

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Try the following procedures to resolve VPN issue 628 ("Something went wrong"):

1. Open Command prompt(cmd)
2. Type: rasdial /disconnect
3. Click Enter
4. Open Task Manager and end those processes

   1. Paladin VPN

   2. rasdial

5. Try to connect, if it does not work restart your computer

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Try the following procedures to resolve VPN issue 633 ("Something went wrong"):

1. Open Command prompt(cmd)
2. Type: rasdial /disconnect
3. Click Enter
4. Open Task Manager and end those processes

1. Paladin VPN

2. rasdial

5. Try to connect, if it does not work restart your computer

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Restart your computer to resolve VPN problem 638, and then try to connect again. You can think about creating a new user account and trying to connect from that one if it doesn't work. Need support? Send an email to help@paladinvpn.com.Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

When a necessary service on your computer isn't started, the error 1068 manifests. You won't be able to install network adapters and you won't be able to connect to a network. Try the procedures below to resolve VPN issue 711, "Something went wrong":

1. Click Start
2. Type Services and click it
3. In the Services window search for Telephony
4. Make sure it’s Enabled, Running and set to Automatic
5. Do the same for Remote Access Connection Manager and Remote Access Auto Connection Manager
6. Look for Network Location Awareness
7. Make sure it’s Enabled, Running and set to Automatic
8. Return to Paladin VPN app and try to connect, if it does not work proceed with the following services, make sure they are Enabled, Running and set to Automatic

1. Remote Procedure Call

2. Network Connections

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Numerous factors, including ISP filtering, router settings, software conflicts, or firewall configuration, can cause this message. No Internet traffic passes through the server when Paladin VPN tries to connect to it. This happens as a result of a failed UDP tunnel connection. VPN problem 809, "Something Went Wrong," must be fixed, try the following steps:

1. Your antivirus software or firewall should whitelist Paladin VPN. attempt to link next
2. Connect to a standard WiFi or LAN network as mobile hotspots may thwart VPN traffic.
3. Make sure they are not running when connected because some apps, including PeerBlock and PeerGuardian, may interfere with the connection.
4. Update Firewall settings:

1. Enable parameters: IPsec/VPN/PPTP/L2TP

2. Disable IP Packet Fragmentation related settings

5. Make sure you are using the latest Microsoft .NET Framework

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Try the following procedures to resolve VPN issue 720 ("Something went wrong"):

1. Open Device Manager
2. Find Network Adapters
3. Uninstall WAN Miniport drivers (IKEv2, L2TP, IP, IPv6, etc)
4. Click Scan for hardware changes icon
5. The adapters you uninstalled will be installed again

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

One or more Windows services are either not functioning or are deactivated as a result of this issue.

Try the following procedures to resolve VPN issue 1062 ("Something went wrong"):

1. Click Start
2. Type Services and hit Enter
3. In the Services, look for the following for those service, make sure they are Enabled, Running, and set to Automatic:

1. CNG Key Isolation

2. Remote Access Connection Manager

3. Secure Socket Tunneling Protocol Service

4. Network Store Interface Service

5. DHCP Client

6. Make sure it’s start

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

The IPSec services are either not operating or are disabled, which causes this error.

Try the following procedures to resolve VPN issue 1931 ("Something went wrong"):

1. Click Start
2. Type Services and hit Enter
3. In the Services window search for IKE and Authip IPsec keying modules
4. Make sure it’s Enabled, Running and set to Automatic
5. Do the same for IPsec Policy Agent service

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Similar to VPN error 720, to fix ‘Something went wrong’ VPN error 13843, try the following steps:

1. Open Device Manager
2. Find Network Adapters
3. Uninstall WAN Miniport drivers (IKEv2, L2TP, IP, IPv6, etc)
4. Click Scan for hardware changes icon
5. The adapters you uninstalled will be installed again

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

When the client does not trust the certificate that is put on the VPN server, VPN error 13801 problem occurs. Make sure the client has installed in each certificate store all required root and intermediate certification authority (CA) certificates. Upgrade your OS to cure the "Something went wrong" VPN error 13801 and the issue (Windows) or install the missing certificate manually by following those steps:

1. Go to Sectigo Certificates page
2. Scroll down to Root Certificates section
3. Click on Downloadb link next to SHA-2 Root : USERTrust RSA Certificate Authority
4. Download the certificate
5. Open the downloaded certificate
6. Tap on Install Certificate button
7. On the Welcome window, select Store Location: Local Machine and click Next
8. Choose Automatically select the certificate store and click Next
9. Click Finish

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Try the following procedures to resolve VPN issue 756 ("Something went wrong"):

1. Open Command prompt(cmd)
2. Type: rasdial /disconnect
3. Click Enter
4. Open Task Manager and end those processes

1. Paladin VPN

2. rasdial

5. Try to connect, if it does not work restart your computer

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Because IPSec services are either not operating or are disabled, this error occurs.

Try the following procedures to resolve VPN issue 1058 ("Something went wrong"):

1. Click Start
2. Type Services and hit Enter
3. In the Services window search for IKE and Authip IPsec keying modules
4. Make sure it’s Enabled, Running and set to Automatic
5. Do the same for IPsec Policy Agent service

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

The error code 1068 indicates that Windows Services aren't operating properly.

Try the following procedures to resolve VPN issue 1068 ("Something went wrong"):

1. Click Start
2. Type Services and click it
3. In the Services window search for Telephony
4. Make sure it’s Enabled, Running and set to Automatic
5. Do the same for Remote Access Connection Manager
6. Look for Network Location Awareness
7. Make sure it’s Enabled, Running and set to Automatic
8. Return to Paladin VPN app and try to connect, if it does not work proceed with the following services, make sure they are Enabled, Running and set to Automatic

1. Remote Procedure Call

2. Network Connections

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

This error occur due to multiple DNS issues To fix ‘Something went wrong’ VPN error 868, try the following steps:

1. Open Command prompt(cmd)
2. Type ipconfig /flushdns

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Similar to VPN problem 13801, VPN error 13849 happens when the client does not trust the certificate that has been put on the VPN server. Make sure the client has installed in each certificate store all required root and intermediate certification authority (CA) certificates. Upgrade your OS to resolve the issue and fix VPN error 13849 that reads "Something went wrong" (Windows) or install the missing certificate manually by following those steps:

1. Go to Sectigo Certificates page
2. Scroll down to Root Certificates section
3. Click on Downloadb link next to SHA-2 Root : USERTrust RSA Certificate Authority
4. Download the certificate
5. Open the downloaded certificate
6. Tap on Install Certificate button
7. On the Welcome window, select Store Location: Local Machine and click Next
8. Choose Automatically select the certificate store and click Next
9. Click Finish

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

Contact us at help@paladinvpn.com if none of the aforementioned fixes was able to restore the connection.

Go back to Paladin VPN and attempt a connection.

Need support? Send an email to help@paladinvpn.com.

This notice indicates that the Paladin VPN service is not currently available in your area.

If you think that this message is incorrect, email help@paladinvpn.com.

Uninstall Instructions

Try every one of these approaches separately:

• Using the Paladin VPN browser extension or app, choose the required country.
• Access the website you want by going there.
• If the webpage isn't working, switch Paladin VPN on and off again.
• Try hitting CTRL and F5 (or SHIFT + refresh on your web browser) to force the website to reload.
• You can usually do this under "Settings" > "Privacy" or by using the keyboard shortcut CTRL + SHIFT + DELETE.
• Try loading the website once more by closing and reopening the browser.
• To see if any other extensions are contributing to the issue, disable them.
• Browser-based Paladin VPN should be uninstalled. then click "Get PaladinVPN" on the website for Paladin VPN.
• IE tab, Avast WebRep, Flash Blocker, and NoScript are a few examples of software that should be disabled since they could interfere with Paladin VPN.
• IE tab, Avast WebRep, Flash Blocker, and NoScript are a few examples of software that should be disabled since they could interfere with Paladin VPN.
• Choose the United States or any other nation under "Select Country."
• The whatsmyip page should update to reflect that you are currently browsing from the United States or the country you choose. If not, continue with the next steps.
• Make sure you are using the most recent version of your browser.
• Disable your antivirus or firewall (at your risk) to see if they are causing the problem
• If you still have problems email us with screenshots and a short description of the problem

How can I make sure PaladinVPN is running the most recent version?

Ensure that Windows has the necessary services enabled:

1. Press WIN + R and type services.msc in the opened dialog, then click ‘OK’
2. ‘Services’ control panel should be started.
3. Locate and right-click ‘Remote Access Auto Connection Manager’ in the right pane of ‘Services’
4. Click on ‘Properties’
5. Select ‘Manual’ from ‘Startup type’ and click ‘OK’
6. Next, locate and right-click ‘Remote Access Connection Manager’ in the right pane of ‘Services’
7. Click on ‘Properties’
8. Select ‘Manual’ from ‘Startup type’ and click ‘OK’
9. Next, locate and right-click ‘Telephony’ in the right pane of ‘Services’
10. Click on ‘Properties’
11. Select ‘Manual’ from ‘Startup type’ and click ‘OK’

Numerous websites record the IP addresses of their users. Your regular IP address is replaced with a different IP address when you connect to Paladin VPN. Some websites may notify you via a message or email that a strange login attempt has been made

The sudden change in IP address that occurs when using a VPN is typically the cause of these warnings. If India is your home country, for instance, you often connect to the website via an India IP address when using a VPN. When you connect to a USA VPN server and then visit the same website, the website will notice that you are suddenly connecting from the USA and will treat this suspiciously

Yes, even while using Paladin VPN, you must still sign up and make a payment on websites that demand it. Additionally, you are always required to abide by the website's conditions of use.

You could be receiving this message either because you are behind a corporate firewall through which Paladin VPN cannot pass, or because the Paladin VPN system is down. Alternatively, this message can result from some other problem that we are not able to reach. If you are behind a firewall (e.g. at work), try connecting to a different network (different WiFi for example), or outside work.

Otherwise, try the following:

• Try again after enabling and disabling the Paladin VPN.
• If that doesn't work, use the keyboard shortcut CTRL + SHIFT + DELETE to clear your browser's cache, which includes the cookies (typically found under "Settings" > "Privacy").
• Close all of your browsers, reopen them, and try using Paladin VPN once more.
• Reinstall Paladin VPN via the PaladinVPN website after uninstalling it (removing the software).

Listed below are some pointers for enhancing Paladin VPN speed:

1. Connect to the country closest to you if you don't need a specific one.
2. Connect using cable LAN instead than WiFi because it is always faster.
3. Restart your device to remove any potentially cached networking settings.

It's possible to get strange behaviour if you utilise two VPN providers concurrently. Simply stop using one while using the other if you want to use two VPN services.

Yes, even when running inside a virtual machine like VMware, Paladin VPN functions on Windows. However, you should shut down the Paladin VPN client on the host system before starting the virtual machine. You should also avoid running Paladin VPN simultaneously on the host and guest operating systems.

If you continue to experience issues after receiving the above "Something went wrong" VPN error number, contact our support team and include as much of the following information as you can:

• Windows (XP, Vista, 7, 8, 10), Android, and Mac (OS X version) are a few examples of the operating systems.
• Windows (XP, Vista, 7, 8, 10), Android, and Mac (OS X version) are a few examples of the operating systems.
• a succinct summary of the issue
• What antivirus software or firewall do you employ?
• Your computer's kind of network: Personal (such as your home) or Business (like your work or University)
• Additional VPN or proxy software you use or run
• Which websites are you encountering issues with?

Note: Frequently, restarting your computer and checking your internet connectivity can resolve your issue.

Due to the fact that Paladin VPN is a comprehensive VPN service, all of your Internet traffic, regardless of browser, is secure and encrypted. You can do the following to enable the Paladin VPN browser extension in incognito:

1. From the browser's extension page, launch the Paladin VPN extension.
2. Set "Allow in incognito" to true.

Follow these steps to enable or disable Paladin VPN launch on startup:

• Click the menu icons in the Paladin VPN software.
• Select Setting
• Expand App Settings
• on/off switch launch upon startup

You can email our customer service department at help@paladinvpn.com.

To totally reject:

• Enter the Control Panel.
• Choose Programmes and Features
• Click "Uninstall" after selecting Paladin VPN.

NO. Your data is not required or desired by us.

The Internet connection is the only one that Paladin Data uses. We never look at, gather, or send any personal information. Paladin Data complies with the CCPA and GDPR.

No,

You don't even need an email address to use Paladin VPN, and we don't even know your name!

No!

Customers of Paladin Data should only submit a request to the Secure Cloud of Paladin Data. The request is then forwarded to the customer via Secure Cloud and sent from your PC. The client is completely unaware of who or where the response originated, not even your IP address. They just know that it originated in your nation somewhere.

No!

Your surfing history is completely invisible to Paladin Data, and it is not used in any way.

Paladin Data sends its own request when it wants to acquire public web data from a website. The request from your internet-connected device appears to be from a brand-new, anonymous, unlogged-in user viewing the website for the first time.

The General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act of 2018 ("CCPA") are two new EU data protection legislative frameworks that Paladin Data is completely dedicated to complying with.

As a passionate supporter of internet security and privacy, Paladin Data recognises the value of giving data subjects more control over their privacy and information. In order to ensure that our privacy policies adhere to data protection legislation, such as the GDPR and CCPA, as well as industry best practises, we have made a lot of effort to ensure that they do, among other things, respect the rights of data subjects when they ask to exercise their rights.

To create solutions that support our customers' usage of our services in a manner that respects their privacy, we continuously analyse relevant legal developments as well as the relevant provisions of the GDPR and CCPA.

To access your TV Settings on your LG TV remote control, click the Gear symbol.

Select Network settings from the setting's icon list. Typically, the globe emblem is purple.

To open it, press the OK button on the remote.

To access the network settings, use the right arrow on the remote to move there.

Choose the network that is Internet-connected.

Once it is highlighted, press the remote's OK button.

In order to access advanced WiFi settings, click the down arrow (or Ethernet depending on the network)

On the remote, click OK to access the advanced settings.

To access the Edit button, use the down arrow, and then click OK to switch to edit mode.

De-select Set Automatically

To access the DNS server, click the down arrow. To go to edit mode, click OK.

the Paladin VPN TV app's DNS server settings as they appear.

Need support? Send an email to help@paladinvpn.com.